I wanted to take a few minutes away from the mad dash to Christmas and thank all of my loyal customers. Really without all of you, we wouldn’t be here. Dan & I spend every day all year long taking care of families and friends who need flowers in their lives. We are thankful for the blessing of those relationships.
I don’t know how we managed to get so lucky, but we are! Some of you might think you aren’t important because you only order flowers once a year, but it’s not true, we appreciate every order from every one of you. This year we have gained a lot of new customers, and I can’t tell you how important it is to us to maintain our business relationship and become your florist for life!
If you’ve dealt with us in the past, you know we are always available for you. If you are a new customer, here is a little story that show’s how much we value our customers..I remember one Christmas eve a few years ago, we decided to close early and go enjoy the Christmas festivities with our families. When we left we put our cell phone number on the answering machine, asking people to call if they had a flower emergency. We were only out of the store for about 10 minutes when a new customer called and said he had “a flower emergency”. We asked him what the emergency was, and his reply was, ” my wife is going to kill me if I don’t come home with flowers”. Of course, we went back to the store, ho ho ho, laughing all the way..and fixed him up with a beautiful bouquet. That’s how important you are to us!
Enjoy the holiday’s, hopefully you will be spending it with family and friends. We will be taking the week between Christmas and New Year off, but we will return ready to kick off the start to next years wedding season on January 4th.
Here is a little Christmas gift:
The highly anticipated poinsettia polar bears have been unveiled at The Palazzo in Las Vegas. The flower topiaries are made up of 8,000 ‘Polar Bear’ poinsettias, and the tallest stands 16 feet high. Very cool! Wish I could have been on that design event! The link below with show you the slide show of the floral event.
So I really have to be thankful and thank my lucky stars for Teleflora’s technology department! I’ve been a little busy this past week, having had to go back to the dark ages (as in what we did before computers)
My point of sale system had a meltdown this last week, and we have been living proof of just how it is possible to go back to pen and paper! Now I do have to admit that the first day was rather horrifying. Actually worse than you could even imagine! I think I’ve become lazy. I can type fast, but I found out this past week that I can’t write so fast and a paper system is really mind boggling. I can see why we gave it up! I’m surprised at how hard it was to have to hand write the orders and hand write the cards. I have to admit that it did get easier as the week went on, but I kept asking myself all week if I really liked going back to the old fashioned way of writing? It was a funny revelation because I am a bit old fashioned and I appreciate the past and all of the things it tends to offer. I love history, and I’m a bit of a genealogist, I love family traditions! So what’s up with my lack of being able to function without a computer…??? it made me feel just a little bit crazy. What has become of me?
As I thought about it and wondered why I am so lacking, I realized that my daughter has not ever been without a computer in her life because it’s her generation and she is good with computers. I thought I had accepted the fact that while computers are a different way of life for me, I’ve managed to do a pretty good job of learning the computer ropes. Although I can tell you that there is nothing like a massive extended computer malfunction to make you realize that you better not give up on your real talent, you know,the old fashioned talents like reading, writing and arithmetic. These are skills your are going to need now and in the future! Based upon my past week, you better keep those skills sharp since you do not know when the time is going to arise and you may have no choice but to rely on your old memory bank of skills dating back to the pre computer era 🙂 ( kind sound prehistoric doesn’t it? 🙂
Anyway, we are back online, database has been saved, and my poor tech guy can start breathing and stop sweating! Gotta love what those guys do for a living! HUGS & KISSES to them for saving me in my busiest month of the year, second to Valentines Day, which is the MOST stressful time of the year!
Time for me to take a break ( can I sleep in tomorrow) and take a breath of fresh air..and appreciate the talent that abounds! Nope, it’s December, and that’s not going to happen until December 25th! But oh boy am I thankful.
Also have to give a big HUG to all of my patient customers who are so used to my great service, who thought I may have lost my mind! Really it was just stress, it caused me to stop being able to function..thank you for your understanding and patience when I couldn’t remember your credit card number by heart..I love you all! 🙂
I’m so tired I may have to go back and rewrite this later when I’ve had a moment to recover from this weeks stress 🙂